Legal
Refund Policy
Draft document. Legal documents must be reviewed by an appropriately qualified UK professional before launch.
DRAFT FOR PROFESSIONAL REVIEW.
Digital guides: where you have consented to immediate supply and downloaded the file, refunds may not be available except where the file is faulty or not as described.
Planning services: if work has not begun, a full refund is available. Once research has begun, refunds are assessed against work completed.
Nothing in this policy unlawfully excludes your statutory consumer rights.